This website is run by the Surrey Museums Partnership support and advisory service. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

For example, that means you should be able to:

  • navigate most of the website using just a keyboard
  • zoom in up to 200% without the text spilling off the screen
  • find pages in several different ways
  • listen to most of the website using a screen reader

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We have designed this website with features that make it easier to use by everyone. This includes users with visual, auditory, physical, speech, cognitive, or neurological disabilities.

We aim to reach the level “AA” of the Web Content Accessibility Guidelines (WCAG). These are the international standard for accessible websites and content.

How accessible is this website?
We know some parts of this website are not fully accessible. Examples of this are some of the older PDF documents, which may not be fully accessible to screen reader software.

We will continue to improve our website functions to work well with access devices such as screen readers, braille readers, smart phones and other devices. The list below shows the internet browsers currently supported by our website.

  • Chrome
  • Microsoft Edge
  • Safari
  • Firefox

Reporting accessibility problems with this website
All aspects of this website have been carefully designed to comply with international accessibility guidelines. However, many organizations provide information for the website and so there may be some elements that do not conform to all the guidelines. If you have any problems accessing our website or part of it, then please contact our website company, Atelier.  Web Services Team at Atelier

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
Surrey Museums Partnership is a Public Sector funded service and as such is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content
The content listed below is non-accessible for the following reasons:

Provide text alternatives for non-text content
The website does not currently have alt text for all images. This is something that is part of the site’s ongoing review.

Content that’s not within the scope of the accessibility regulations
PDFs and other attached documents

Some of our older PDFs and Word documents do not meet accessibility standards, for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Our PDFs and Word documents are for information about our service but are non-essential to providing our services. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We aim to ensure any new PDFs or Word documents we publish will meet accessibility standards from September 2020.

How we tested this website
As a new website, we undertook a manual test of a sample of pages, as well as using SiteImprove Accessibility Checker for automated testing of the full website.

What we’re doing to improve accessibility
We will continue to improve and develop the accessibility of the site throughout 2023-2024 with a full accessibility review every 12 months.

This statement was prepared on 19 July 2023.